They're selling—whether you realize it or not.
Click here to TRANSFORM YOUR CUSTOMER FACING EMPLOYEESIf you are a customer service or inside sales representative, the answer is “yes.” You have to do it every day. And, you’re expected to do it calmly and respectfully even when dealing with people who are anything but calm and respectful.
Our clients are partners, collaborators, and, in some cases, friends. I've had the immense pleasure of working with Greg Coyne for many years - he as my client and I as his. Greg's professionalism, knowledge, and caring deeply impact his clients, myself included. It's been an honor to be a small part of his enormous success!
Heather Doering, ACE Strategies
Recurring revenues come from long-term relationships with your customers. Relationships built from a good foundation with open communication, mutual respect, and good intentions will weather almost any storm.
How confident are you today in your support team’s ability? Will they recognize and grow prospective business opportunities from inside their department?
Sandler has specific strategies and techniques that will enable you to effectively and efficiently deal with difficult people and situations, address customer needs, and solve problems with best-fit solutions while keeping your emotions in check and without in any way “manipulating” the customer.
When you become Sandler-certified, you have access to measurable results at every step of the training process. Your progress is documented from competent through proficient to sales mastery.